INTERNATIONAL SHIPPING RATES
|Shipping||North America||Oceania||Asia 1*||Russia||Europe 1*||Europe 2*||
*Asia 1 = Cambodia, China, Hong Kong, Indonesia, Japan, Korea, Macao, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam.
*Europe 1 = Andorra, Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland.
*Europe 2 = Albania, Bosnia, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Finland, Greece, Hungary, Iceland, Ireland, Kosovo, Latvia, Lithuania, Macedonia, Malta, Montenegro, Norway, Romania, Serbia, Sweden, Turkey.
*Everywhere else = Africa, India, Middle East, South America.
|Service||IN EUROPE:||OUTSIDE EUROPE:|
|Standard||4 to 7 Working Days||6 to 14 Working Days|
|Express||2 to 4 Working Days
Not in Europe 2*
|2 to 5 Working Days
Not in Everywhere else*
* Handling time is generally 1 working day for all shipments. Orders received after Friday 2 am CET Time are not processed until Monday.
** Occasionally international orders can take as long as 3-4 weeks for delivery to remote destinations such as countries located in Africa, Middle East or South America. Due to limitations of our shipping system and of some international carriers, we cannot guarantee international delivery dates.
SHIPPING CARRIERS & SERVICES
Europe orders: Shipped from our warehouse in Barcelona, Spain. Most are sent via GLS.
International orders: Shipped from our warehouse in Hong Kong. Our system will automatically choose the fastest standard/ground service available. International orders are sent via a wide variety of carriers (DHL, DPEX, Hong Kong Post, Singapore Post, PostNL), and prior to shipping an order, we cannot guarantee which shipping service will be used.
CUSTOMS & DUTIES
We do our best to eliminate/minimize duties by shipping from one of our international warehouses. Tropicfeel is not responsible for any customs, duties or import fees associated with receiving your Tropicfeel order.
WHY CHARGE FOR SHIPPING?
We would love to offer free shipping for everybody but international shipping for some remote countries is more costly, even if it comes from a local warehouse.
We charge a percentage of the total shipping cost to customers when we ship to Africa, Europe 2*, India, the Middle East, and South America. Tropicfeel also takes charge of a percentage of the shipping cost for countries in those areas.